Why agent handoffs matter more than model choice
A practical guide to ownership, context boundaries, and the moments where automated work needs a human decision.
NORLA ACADEMY / RESOURCE DETAILS
A written sequence for preparing campaign data, comparing results fairly and producing a decision-oriented readout. The exercises keep the underlying definitions and calculations inspectable so AI-assisted explanation remains tied to the evidence rather than substituting for it.
Identify what one row represents and how the file was produced. Record the reporting window, time zone, filters and stable identifiers before calculating totals. The same word, such as conversion, may refer to different events in different sources, so the metric definition needs to be written rather than inferred from a column label.
Check required fields, unexpected values and duplicates at the intended grain. Keep unmatched or excluded records visible in a separate table. A clean-looking report that silently drops difficult cases can create more confidence than the data deserves.
Practice: Create a field dictionary and five quality checks for an approved campaign export. Record the action to take if each check fails.
Keep: A campaign data contract and quality checklist.
Practice brief: A campaign export and an internal order summary disagree for a recent period. The files use different extraction times and treat canceled orders differently. Prepare a reporting contract, a reproducible comparison, and a management readout that distinguishes reconciliation findings from possible explanations of performance.
NORLA EDITORIAL / FIELD NOTES
Working methods, decisions to document, and useful questions to take into your next project.
A practical guide to ownership, context boundaries, and the moments where automated work needs a human decision.
Clear scopes, visible sellers, useful evaluations, and orders that remain understandable after purchase.
How cohort learning, templates, practice, and peer feedback make agent skills durable inside a marketing team.