Why agent handoffs matter more than model choice
A practical guide to ownership, context boundaries, and the moments where automated work needs a human decision.
NORLA ACADEMY / RESOURCE DETAILS
An implementation-oriented learning sequence for specifying, assembling and reviewing a small agent workflow. The written core focuses on contracts, tool results and failure handling so the learner can distinguish a useful local prototype from a workflow that is ready to receive real inputs and authority.
Choose one task and specify the fields it accepts, the fields it returns and the conditions it must reject or clarify. An output contract should make useful state visible: completed work, missing input, pending review and failed attempts should not all appear as an undifferentiated success message.
Use a stable job reference when the workflow may be retried or handed to another operator. Keep the approved instructions and configuration version available with the run record. This makes it possible to inspect what the workflow was asked to do without relying on the current contents of an editable prompt.
Practice: Design an input schema, an output schema and four status cases for one task. Explain how another operator would identify the same job after a retry.
Keep: A workflow interface contract and status vocabulary.
Practice brief: An internal assistant is designed to transform an approved task request into a structured review packet. During a controlled exercise, one required tool returns incomplete information. The learner must specify the interface, preserve the actual failure, and prepare a launch decision that does not invent a successful result.
NORLA EDITORIAL / FIELD NOTES
Working methods, decisions to document, and useful questions to take into your next project.
A practical guide to ownership, context boundaries, and the moments where automated work needs a human decision.
Clear scopes, visible sellers, useful evaluations, and orders that remain understandable after purchase.
How cohort learning, templates, practice, and peer feedback make agent skills durable inside a marketing team.